Tableware Set

Shipping Terms

ORDER DELIVERY

Estimated delivery times are calculated in business days, excluding weekends and public holidays, and start from the date the order is dispatched.

– Mainland Spain and mainland Portugal: 1 to 2 business days.
– Balearic Islands and other European countries we ship to: 3 to 5 business days, except Finland and Sweden.
– Finland and Sweden: 5 to 8 business days.

Orders placed before 12:00 p.m. on business days will be dispatched the same day. Orders received after 12:00 p.m. will be dispatched on the next business day, adding one business day to the estimated delivery time. Orders placed on weekends or public holidays will be processed on the next business day.

JANÉ does not guarantee compliance with the stated delivery times in cases of force majeure, actions or omissions by third parties, or when the delivery address provided by the user during checkout is incomplete, inaccurate, or incorrect.

SHIPPING RATES

For Spain and Portugal:

– Orders of €76 or more: Free shipping
– Orders from €50 to €75.99: €4.90
– Orders under €50: €5.50

The Canary Islands, Ceuta, and Melilla are excluded from our shipping area. Shipping to Portugal is limited to mainland areas.
Shipping to the Balearic Islands is subject to special conditions, detailed below.

For France, Italy, Germany, Austria, Belgium, Luxembourg, the Netherlands, and Denmark:

– Orders of €100 or more: Free shipping
– Orders from €50 to €99.99: €5.50
– Orders under €50: €9.90

Shipping to France is limited to mainland France and Corsica, excluding the other islands.
Shipping to Corsica and Sardinia is subject to special conditions, detailed below.

For Slovakia, Slovenia, Poland, and the Czech Republic:

– Orders of €250 or more: Free shipping
– Orders from €100 to €249.99: €5.50
– Orders under €100: €10.90

For the Balearic Islands (Spain), Bulgaria, Croatia, Estonia, Hungary, Latvia, Lithuania, and Romania:

– Orders of €250 or more: Free shipping
– Orders from €100 to €249.99: €12.90
– Orders under €100: €23.50

For Finland and Sweden:

– Orders of €250 or more: Free shipping
– Orders from €100 to €249.99: €12.90
– Orders under €100: €23.50

For these destinations, delivery is available exclusively to a GLS Parcel Shop pickup point. You can select the closest location to your address or another location of your choice and collect your order there. You will receive detailed information during checkout.

For Ireland, Corsica (France), Sardinia (Italy), Greece, and Malta:

– Orders of €250 or more: Free shipping
– Orders from €100 to €249.99: €19.90
– Orders under €100: €29.90

DISCOUNTS AND SHIPPING COSTS

If you use a promotional code, shipping costs will be calculated based on the final order amount after the discount has been applied. If that amount is below the minimum required for free shipping in the destination country, the applicable shipping rate will be charged.

(*) Please note that delivery times may vary during special campaigns and promotional periods, such as sales, Black Friday, Christmas, and public holidays.